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Prepare Now for the Bounce Back

Distributors around the globe are dealing with a stark reality that few, if any, thought possible just a few months ago. As of November 2019, most distributors had big plans for 2020 and many were...

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An Ever-Evolving ‘New Normal’

For most distributors in North America, 2020 was looking to be a good year. There was talk of a possible recession, but most thought it would be no more than a temporary “breather” before things swung...

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The State of the Industry (Revisited)

We are more than halfway through 2020 and we find ourselves in a polar opposite situation of where we expected to be from the last State of the Industry report published in the January/February issue...

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A Door of Opportunity

Distribution has changed drastically in the last 30 years. So has the residential cleaning industry. These two industries have many common interests. Can the two help and benefit each other? Cleaning...

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Jansan Category Needs A Product Facelift

Since facility managers can choose from a variety of professional cleaning products currently on the market, the need to separate your brand from your competitors is now more crucial than ever. Product...

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California Proposes Limitations on Use of Prop 65 Short-Form Warning

ISSA members that sell products in California will be significantly impacted by a recent proposal issued by the California Environmental Protection Agency’s Office of Environmental Health Hazard...

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OSHA Proposes Substantial Revisions to Hazard Communication Standard

On February 16, 2021, the U.S. Department of Labor announced the Occupational Safety and Health Administration (OSHA) proposed numerous revisions to the Hazard Communication Standard (HCS) that will...

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A ‘Meal Deal’ Glossary of Terms

As we make our way out of the pandemic, product and service bundling appears to be growing more common and importance for distributors.  Before the pandemic, customers often purchased a case of...

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Smart Warehouse Technologies

After more than 100 years, the simple pallet is about to become “smart,” joining a host of other amazing new smart technologies. Depending on the specifics of a warehouse, some smart technologies can...

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Imperial Dade

“An ability to anticipate evolving customer needs, changes in the competitive landscape, and identify opportunities for growth have allowed our team to guide Imperial Dade through complex scenarios and...

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Warehouse E-Commerce Strategies

Although some wholesale distributors obtain a small number of sales through their websites, a website that enables house accounts to do inquiries and place orders is not true e-commerce. And the...

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Beware of Gorging on Component Brands

There’s a trend among business-to-business suppliers to tout three, four, or even more component brands, also known as ingredient brands. These declarations show up in social media posts, websites, and...

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The Supply Chain Crunch

If you are like most people, when you want or need something, you want it now. The problem is that the supply chain doesn’t work entirely on demand, the way some might think it does. It has proven to...

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ABC Sales & Services

The mark of an excellent cleaning company is a commitment to always improving, always learning. It’s an allegiance to offering your customers the best you have, even if that means uprooting old systems...

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Reinstated Superfund Excise Tax Imposed on Certain Chemical Substances

Manufacturers and distributors of cleaning products may soon see surcharges related to the Superfund Excise Tax on invoices in the not-too-distant future. On November 15, 2021, U.S. President Joe Biden...

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Four Success Factors to Human-Robot Collaboration

The “Great Resignation” phenomena and the underlying demographics will not change anytime soon, making it even more difficult to maintain a reliable and trained distribution facility operations...

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